Privacy & Cookie Policy

Privacy & Cookie Policy

Last updated: 13 September 2026

This page explains what we collect when you visit CROSSING IDEAS (crossingideas.com), why we collect it, how we use it, and how you can control it. We've kept it plain and to the point.

1. What we collect

Information you give us

  • When you use the contact form: the name, email and message you enter.
  • When you book a consultation: the time slots you choose or suggest.

Information collected automatically

We use Google Analytics 4 (GA4) to understand how the site is used, including which pages you view, your clicks and time on page, your device and browser, where your visit came from, and an approximate location estimated from your IP address (never your precise location). This data is aggregated and generally cannot identify you personally on its own.

2. Cookies

To tell unique visitors and sessions apart, Google Analytics places cookies in your browser. At any time you can:

Disabling cookies won't affect your ability to browse the site — it just means this visit won't be counted.

3. How we use it

  • To reply to you and arrange and run consultations;
  • To understand what's useful and keep improving the site and services;
  • We never sell your personal data or use it for unrelated purposes.

4. Third-party services we use

To provide the features above we rely on the following services, each with its own privacy policy:

5. Retention & your rights

We keep your data only for as long as needed. You can ask us to access, correct or delete the personal data we hold about you at any time — just get in touch using either option below.

6. Contact us

Questions about this policy, or want to exercise your rights? Reach out via the contact page, or find Nicole Su on LinkedIn.

If this policy changes, we'll update the "Last updated" date at the top of this page.